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Expert Answers about Grand Design


  • Troubleshooting A Furrion Tankless Water Heater That Turns On When The Toilet Is Flushed
  • What you're saying leads me to believe that the water line running to the toilet may branch off of the hot water line. This is not correct but sadly isn't uncommon. I discovered when remodeling one of the bathrooms in my own home that the builder had the water line for the toilet connected to the hot line instead of the cold. I recommend tracing those water line from the toilet to make sure that it's not connected to the hot side and calling for hot water every time you use it. This would...
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  • Will MORryde Suspension Upgrade Kit for Tandem Axle Trailers # MR58ZR Fit with EquaFlex
  • Yes the MORryde Suspension Upgrade Kit for Tandem Axle Trailers # MR58ZR will work with your Equaflex system as it provides you with the same 2-1/4 inch long shackles as well as all of the other standard components needed that would match what you have now.
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  • Stabilizer Jack Troubleshooting For 2018 Grand Design Solitude Fifth Wheel.
  • Ok for hydraulic jacks that have a mind of their own you will need to do a bypass test first. Retract jack in question. If retracting hydraulic landing gear, HLG, both jacks will retract. If retracting leveling jack, all jacks will retract. Once jack is fully retracted, remove the extend hose (hose located at the top of the jack). If testing ROAD SIDE HLG or REAR STAB JACKS, the hose will be mounted to a red restricted flow valve block. At this point DO NOT attempt to extend the jacks....
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  • Replacing Fan Motor on Trailer Vent with MA10-20270
  • I checked with the manufacturer and the tiny screw you're seeing is a set screw. You will use an Allen wrench/key to remove this. I'm attaching a picture with a set of installation instructions for you to refer to when you're replacing the MaxxFan Lift Motor # MA10-20270 . We don't have the new/updated instructions available, but where it refers to a nut holding the blades on to the motor shaft, this is now a set screw like you're seeing. All of the other steps will remain the same.
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  • Troubleshooting LF Error on Lippert Ground Control 3.0
  • If a fault is showing only on the left front jack of your Lippert Ground Control 3.0 # LC358590 even after switching the left and right jacks and resetting the system, then you'll want to check the corresponding connector and fuse on the control module. If those look good then that sounds like you need to replace the control module with part # LC304136. If you didn't try resetting your system after switching those connectors then I recommend trying that before you purchase a new part....
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  • Troubleshooting A Jensen JWM40 Stereo That Turns On But No Sound Comes Out
  • I went ahead and checked out the owner's manual for the Jensen RV Stereo w DVD Player - Double DIN - App Control # JWM60A and the radio turns on but isn't putting out any sound then you'd need to do the following: -Make sure that the volume, fader/balance, and mute controls are set correctly, -Verify that the proper speakers are selected, -Verify that the speakers are connected properly, -Check your wiring for any open circuits on your speaker wires, Finally, if everything looks good...
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  • Troubleshooting the Replacement Cup Holder for Thomas Payne
  • To operate the lights on the Cup Holder for Thomas Payne Momentum Recliners and Sofas # 195-387597 you just use the button found on the outer ring of the cup holder (be sure that it is not locked). If when the lights are off, the system is still lit (other than the small spots on the buttons) you likely have a malfunction and will want to unplug the chair to reset it. If that doesn't solve the issue, then the switch is bad and you will need the Replacement Cup Holder for Thomas Payne Momentum...
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  • Troubleshooting 2022 Grand Design Solar Kit Not Working After Adding Batteries
  • Yes, you should have a fuse between the battery bank and each of the following: - Solar Charge Controller - Inverter - Converter I'm attaching a clip from the instructions for the Go Power Weekender Solar Charging System # 34282183 that you can check out. Be sure that you have your new batteries connected to your battery bank the right way. If you connect them in Parallel then that keeps the Voltage the same but if you connect them in Series it increases the Voltage. It's also worth...
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  • Troubleshooting Weak 12" Electric Brakes with Full Power Being Sent to Them
  • It looks like you have the correct voltage to your Electric Trailer Brake Kit - Self-Adjusting # AKEBRK-7-SA so I recommend re-checking the adjustment. You said they seemed to work but you didn't mention how much you had initially adjusted them. You want there to be a slight drag when you're spinning the wheel by hand without applying the brakes. It's possible that the brakes are strong enough that you can't spin them by hand with full power applied, but the weight and momentum of your...
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  • Why Is My Brake Fluid Coming Out Discolored When Bleeding the Brakes
  • If the brake fluid that came out when bleeding the brakes after a disc brake conversion # HSE7K-TR1 came out discolored then there's a contaminant or water in the lines somewhere. The only way to clear it out would be to run more fluid through it to pass all of the contaminant out. You'll want to bleed the brake assembly furthest from the actuator first and work your way closer to the actuator.
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  • Thomas Payne Dual Theater Seating Massage Feature Troubleshooting
  • I've spoken with Thomas Payne about your dual theater seating # 195-000091. You need to check all the connections and if the problem is still happening, then you will need to replace the control box. Usually that will fix it.
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  • Maxx Air Fan Lid Unable to Fully Open
  • It sounds like the lift arms aren't able to keep the lid up to the fan's fully-opened height. There are a few things that may cause this. You may have already tried this, but push the manual knob in when the you've reached the fully-opened position to engage the locking mechanism. If that doesn't solve the problem, there are some troubleshooting steps to take. First, check to make sure the bolts of the lift arms are fully tightened. If there are loose components, it may not be able to...
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  • Do Old Furrion Vision S Cameras have to Be Unpaired to Pair to New Cameras
  • The good news is you don't have to unpair from cameras that don't have access to any longer and would only need to pair the monitor to new cameras. On the menu of the Furrion Vision S system scroll to pairing and then select rear camera. It should find the camera but if not go back to the camera and find the pairing button on it and hold it down.
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  • Troubleshooting Installation Of Furrion Side Maker Cameras On A 2021 Grand Design Momentum 350G
  • I would first start by turning your running lights on and using a circuit tester # PTW2992 check which wire (black or white) is your power. From my experience you can't always just go off of the standard wire color for power/negative as manufacturers love to complicate things. Once you know which wire is your power you can wire the Red and Brown wires from the LED Marker Light RV Side Cameras w/ Night Vision for Furrion Vision S Systems # FCE48TASL to it and the black to the ground wire....
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  • How To Test A Lippert Hydraulic Slide/Leveling System Solenoid And Motor
  • The slide out could be malfunctioning for a number of reasons, but the motor or solenoid can very well be the culprit. Below I've attached a snippet from the manual that goes over how to test both the solenoid # LC118246 and the motor so that you can see if either are bad. You'll also want to check the hydraulic fluid reservoir to ensure there's enough fluid, check the lines for any leaks, and then check your electrical connections for any loose or corroded connections.
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  • Troubleshooting Curt Echo Brake Controller Not Sending Full Power with Manual Override
  • It sounds like you aren't correctly testing the brake output setting on your Curt Echo Wireless Brake Controller # C51180. What you need to be doing is driving 25 mph in an open parking lot and then applying your tow vehicle brakes with the brake pedal and then adjusting from there. Since you're starting off in a stopped position, applying the manual override, and then letting off the brakes, the Echo is likely getting confused because you had the brakes fully applied when you were at...
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  • Troubleshooting Lippert Ground Control 3.0 Experiencing Retraction and Power Issues
  • With your Lippert Ground Control 3.0 # LC358590, since you have power to the unit confirmed and have already disconnected the touch pad and controller letting them remain disconnected for more than 15 minutes for reset, you will most likely need to replace the control module. This is the brains of the system and since you can manually retract we don't know the fuses are good so you will want to check them individually on that control module. 9 out of 10 times, replacing the control module...
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  • Trailair Rotaflex Pin Box Replacement
  • I reached out to my contact at Lippert and this pin box is not serviceable. Is there a chance you are using an autosliding hitch or something that might exert some leverage on that cushion area? The replacement pin box would be the Lippert # LC328330 (1621 Bolt Pattern - Rated 18K) Trailair pin box with rubber compound to absorb shocks. Another option is the Lippert # LC179879 Trailair Flex Air rated 18,000 pounds and 1621 bolt pattern with an internal airbag and a shock absorber to...
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  • Troubleshooting Auto-Level Failure With A Lippert Ground Control 3.0 Leveling System
  • It sounds to me like you need to reset your Zero Point Calibration of your Lippert Ground Control 3.0 Electric 5th Wheel RV Leveling System # LC358590. This is a common issue and Lippert recommends raising the front of the trailer just a bit above level when rolling through the manual leveling steps in the Zero Point Calibration routine. I've attached the steps below for you: 1. In manual mode, run the jacks to level the trailer. This is best achieved by placing a level in the center of...
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  • Ground Control 3.0 Touchscreen is Blank
  • If your touchscreen with the Ground Control 3.0 leveling system is blank but has power, try doing a reconfiguration or reset by pressing the home (silver) button five times. If that does not work it sounds like there is a malfunction within the remote and it will need to be replaced with the Replacement Touchscreen Remote with Charger for Lippert Ground Control 3.0 Electric Leveling System # LC358601.
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